Guardsman Protection Plan

Sometimes accidents happen, minimise their impact and protect your investment with a Guardsman Protection Plan.

A Guardsman protection plan covers your new Ely Mattress against accidental damage that life throws your way – including accidental staining or accidental damage to your mattress;. The Protection Plan is an underwritten insurance product for new furniture.

Whilst we all like items to keep that just-unboxed look and feel it’s important to be able to relax and enjoy your new mattress without the worry of spilling that cup of tea and staining it.

With a Guardsman Protection Plan, if you do have an accident and you stain or damage your Ely mattress, don’t worry.  Wherever possible the Guardsman network of repair technicians and cleaning specialists will always try to remove the stain and repair any damage; moreover where repair isn’t possible new parts will be sourced, if this is not viable then a replacement will be arranged.

What am I actually covered for?

We’ll cover you for accidents to your new Ely Mattress

Accidental stains, examples include:

  • Drinks such as red wine or coffee
  • Food such as curry and pizza
  • Bodily fluids such as blood or vomit
  • Ink such as biro, felt tip or permanent marker
  • Paint
  • Makeup and toiletries
  • Dye transfer from jeans or newspaper (not as a result of a build-up)
  • Oil based stains such as grease or tar
  • Adhesives and glues
  • Bleaches and other household cleaning products
  • Ring marks

Accidental damage, examples include:

  • Tears and rips caused by keys and belt buckles
  • Scratches and snags caused by jewellery
  • Burns caused by cigarettes
  • Thread pulls
  • Pet Scratches (not as a result of a build up)

A protection plan will not cover you for:

  • Animal chewing
  • Wear and tear
  • Damage caused by perspiration
  • General cleaning
  • Colour change
  • Odour

How your Protection Plan works

If repair is not possible you won’t be let down.

When an accident occurs, simply give Guardsman’s UK call centre a call on 0345 266 0626 or by going to the guardsman website and downloading a claim form:

Over the course of 5 years you can claim for as many incidents as needed, you’ll have cover for parts, labour and replacement items up to the indemnity value of your plan. Your indemnity value is the price you originally paid for your mattress or £15,000, whichever is the lowest.

Guardsman differs from other insurance products because there is simply a one off fee you pay at the time of purchasing your new furniture, meaning there are no excesses to pay, or annual renewal costs.

If you would like to purchase the Guardsman Protection Plan, simply add it to your basket when prompted.